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The Lumenas IT Check

Independent assessment

The End-to-End IT Check

An independent assessment of your IT environment and cyber risk that provides you with actionable next steps in business language.

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An IT environment needs 70 things to have a solid foundation for a typical mid-sized business

Some of those things are provided by you as the client — like your risk tolerance

Others are delivered by your IT provider — like cyber incident response

But a lot of IT contracts never mention what they don’t provide (like cyber incident response)

Most people only find these gaps when something bad happens

Getting on the same page with your provider — proactively — closes the critical gaps

Then you’re getting what you really need

So you can stop firefighting and focus on growing the business

When you outsource IT, you don’t outsource responsibility.

You already know the risk: your IT provider is critical but you have no way to check their work. Lumenas closes that gap with an independent, board-ready assessment of your IT environment.

Tech Health Check Results
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Your organisation  ·  MSP: Your IT provider  ·  17 Jun 2026
Your Lumenas Tech Health Check provides an independent, evidence-based view of how IT and cybersecurity responsibilities are shared between your organisation and your MSP — identifying where expectations align, where gaps exist, and where ownership needs to be clarified.
Alignment score
36%
25 of 70 responsibilities are fully aligned between your organisation and your MSP.
70
Responsibilities assessed
25
Aligned
36% of total
28
Gaps identified
12
Misaligned
24
Your organisation
26
Shared
20
MSP

Lumenas gives you clarity in under 30 minutes.

Four simple steps, no technical expertise required. You’ll come away with a board-ready picture of your IT and cyber risk.

Step 1 Upload the contract from your Managed Service Provider
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This provides the basis for your Managed Service Provider’s current scope of work. We map it to our proprietary maturity model to highlight if any critical responsibilities — such as cyber incident response — are not covered by your current contract.
Step 2 You complete a 20-minute survey
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A guided, plain-English questionnaire captures how your organisation experiences its IT today. No jargon, no preparation needed.
Step 3 Your IT provider completes their survey
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Your MSP answers the same questions independently. Capturing both sides separately is what makes the comparison honest.
Step 4 You review the report in 10 minutes
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A board-ready report shows where you’re aligned, where the gaps are, and exactly what to fix first.

Who it’s for

The check answers a different question depending on where you sit.

Operations leaders
You inherited responsibility for IT without the background to judge it. The check gives you an objective read on where you stand, so you can stop guessing and answer the board with confidence.
Finance leaders
You sign off on IT and cyber spend but can’t easily tell whether it’s money well spent — or where you’re exposed. The check gives you an independent view of both value and risk.
CEOs
Cyber risk is ultimately your accountability. The check gives you a clear, jargon-free picture of where the organisation is exposed and what to prioritise first.
Boards
You’re accountable for governance and risk oversight. An independent check gives you assurance that isn’t coming from the very provider being assessed.
MSPs
Offer your clients independent validation, or bring us in to benchmark the environments you manage. A good MSP has nothing to fear from a second opinion — it confirms your good work and surfaces blind spots.
Fractional CTOs
Walking into a new client or engagement? Get a fast, independent baseline of the IT and cyber posture so you can prioritise with confidence from day one.

A second opinion you can take to the board.